Please read carefully our terms and conditions before placing an order. By using our website and/or placing an order you agree to be bound by the terms and conditions set out below.

Before placing an order, if you have any queries relating to these terms and conditions, please email us at info@lovehaironline.com.

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes.

Payment Options

Love Hair offer two payment options. Customers can complete payment by either making a bank transfer into our business account or alternatively paying directly into our PayPal account. Full payment details will be provided upon completion of an order.

Shipping

We provide two methods of shipment. Customers can opt to have their order shipped out to them using our standard service. Our standard service takes 1-3 days

Please note* Love Hair are not responsible for late shipments due to holidays, bad weather, postal strikes or courier delays. Please keep in mind that public holidays do not count as a business day and should be considered when calculating shipping times.

Tracking Your Order

Customers will receive an email from us with a confirmation tracking number as soon as goods have been dispatched. If you do not receive a confirmation tracking number please contact us on +447940777004 or alternatively email orders@lovehaironline.com

Return Policy

You may exchange any unopened merchandise in its original condition, including original packaging within 7 days of receipt and you will receive a full exchange. Any shipping cost that you incur to return a product to us will not be refunded. To put forward an exchange request please email us at info@lovehaironline.com

We require the following information to process your exchange:

Note: Your return will not be processed if you do not provide ALL required information; in addition any exchange is subject to availability.

Receipt numbers
Your full name and address
Phone number
Email address
The reason for returning the merchandise.

Please note: Human hair extensions are considered a hygienic product. We take matters of hygiene and public safety seriously and DO NOT ALLOW used items to be returned for the safety of all of our customers.

LOVE HAIR DO NOT REFUND OR EXCHANGE ANY SALE ITEMS!!!